Saturn's Weblog

难怪前些天我总感觉服务器不稳定（经常掉包，反映缓慢），原来是真的出问题了。今天IXWebhosting发邮件告诉我，下周可能对我目前博客所在的服务器做迁移，以提供更好的服务。

国外的IDC服务客户服务真的是没话说，就算是他们的问题，你也很难找出埋怨的理由。国内大部分IDC就比较无良了，我用过很多IDC的主机服务，大部分给我的感觉就是：交款前你是他的上帝，交款后他是你的上帝。

We have been alerted to the fact that life on your server has not been so great. Load times are slower than they should be, some downtime may be experienced, or uploading content to your sites is not the quick and easy process it once was. If you have no idea what I'm talking about, that's great...but you may become acquainted with these symptoms soon if we don't do something about it now.

What we have decided to do is migrate accounts away from your server in order for the quality of life to improve across all accounts. Your account may be migrated (and if it is, what to expect is outlined below) or you may remain on your current server. Either way, you should notice a marked improvement in performance!

Migrations will begin on Monday, September 21st and continue through Friday. If your account is one of the ones being migrated, you will receive a ticket in the helpdesk informing you that the process has been initiated and what to expect.

These changes are being made so that you may experience much higher-quality service levels – the service levels you signed up for.

建议国内的IDC们学习下这种24*7无缝无掉线的客户服务吧。